Security system
| Aspect | Details |
|---|---|
| License | The terms and conditions (no version date shown; read at richpalmscasino.com from an Australian IP address on 11 October 2026) name the operator as Alistair Solutions NV., a company registered in Curaçao under number 155702. Neither the terms nor the home page name a licence or licence number, so we could not confirm a licence. |
| Security | Not verified: the pages we read on 11 October 2026 do not describe the encryption used. |
| Fairness | Not verified by us: we have seen no game-testing certificate. Withdrawal times are in the banking section of this review. |
| Game Selection | Pokies, poker, table games and free games; see the games section of this review. |
| Special Offers | Bonuses and promotions are listed in the special offers section of this review. |
| Countries | The terms (read 11 October 2026, clause 2.1.2) bar residents of Georgia, Israel, the Netherlands, Russia and Ukraine; Australia is not on that list. The About page gives an Australian 1800 support number (17 October 2026). |
Portfolio of games
On 17 October 2026 the game lobby shown to our Australian IP held 1,454 games: 864 slots, 53 table games, 26 video poker, 12 specialty games and 7 live tables. Every game tile had a “Practice” button next to “Play Now”, and the slots page says “Rich Palms offers a free demo mode for all games”. We did not test whether practice play works without an account. Real-money play needs a registered account.
Pokies
The collection of pokies held 864 titles on 17 October 2026, among them Jungle Queen, Winter Fishing Club, Golden Serpent, Disco Party and Raiders of Atlantis. How online slot games differ in RTP and volatility is in our pokies guide.
Poker
Rich Palms’ poker games are video poker: 26 titles on 17 October 2026. The live section had no poker table that day; its 7 tables were blackjack, baccarat and roulette. The table below lists video poker titles in the lobby that day.
| Video poker game | In the Rich Palms lobby on 17 October 2026 |
|---|---|
| Deuces Wild | Several versions |
| Double Bonus Poker | Yes, alongside Double Double Bonus and Triple Double Bonus |
| Jacks or Better | Several versions |
| Aces and Faces | Yes |
| Joker Poker | Yes |
Table games
The table section held 53 games on 17 October 2026, from baccarat, Andar Bahar and Dragon Tiger to roulette and craps. The 7 live tables were blackjack (two), baccarat and four roulette tables.
Section of specialties
The specialties section held 12 games on 17 October 2026, such as Aztec Warriors, Pirates Pillage, Luck and Magic, Limbo and scratch cards; dice slots such as Dice Clash and Dice Breaker sit elsewhere in the lobby. No title in the whole lobby contained “Keno”, “Bingo” or “Sic Bo” that day, although the specialties page text still describes bingo and keno.
Mobile compatibility
The FAQ says players can use Rich Palms “on their phone, tablet, PC or Mac” (read 11 October 2026); that FAQ says nothing about an app either way. We did not test the site on a phone.
Special offers from Rich Palms
Every player loves to get pleasant goodies for free. This online casino has attractive special offers to delight its visitors. What are these advantages? They are presented in three sections. Let`s have a close look at them.
If you are a newcomer to this gambling website you can get a welcome package for signing up. On 17 October 2026 the bonuses page listed three deposit matches: 250% on the first deposit, 200% on the second and 150% on the third. Each needs a deposit of $25 or more ($10 by Neosurf), carries 35× wagering, caps the cash-out at 20× and adds 50% for crypto deposits. None of the three names a cashback, although the home page title read “250% Deposit Bonus + 100% Cashback”; the home banner advertised “Up to $6000 Welcome Bonus”.
The same page also carried “Special Tour” cards, among them a “Cashback Gift” described in promotional text without terms, and an offer for each day of the week: deposit matches topping out at 170% to 230% from Monday to Saturday, and free spins on deposits of $50 or more on Sundays; this review does not list their terms.
Daily free spins follow consecutive login days: from 10 spins on Diamond Machine on day 1 to 60 on Fireworks Wild Luck on day 7. The terms on the page say a player “has to log in every day”, that spins “can be claimed every 24 hours” and that “a deposit in the last 3 days is required”; spin winnings carry 40× wagering and a 6× cash-out cap (17 October 2026).
We found no no-deposit offer or bonus code on the home page, in the welcome offers or in the Daily Spins on 17 October 2026; we did not assess the “Special Tour” cards, which carry no terms.
Options for depositing and withdrawing
Rich Palms Casino lists its payment methods on the cashier page. That page (richpalmscasino.com/cashier, read from an Australian IP address on 11 October 2026) lists these deposit methods:
⇒ Visa, MasterCard and AmEx;
⇒ Bitcoin, ETH, Litecoin, USDT, USDC, BNB, Dogecoin, Ripple, Solana and Cardano;
⇒ PayPal (used to buy Litecoin);
⇒ Interac.
The minimum deposit is $25, or $50 for USDT and USDC. Neosurf was not named on the cashier, home, FAQ or terms pages on 11 October 2026; the bonuses page of 17 October 2026 gives a $10 Neosurf minimum for the welcome offers. The cashier notes that payment options might vary depending on your location. The casino charges no deposit or withdrawal fees, though a bank or payment processor may (terms, clause 20.2).
The terms (clause 20.17, read 11 October 2026) limit withdrawals to A$500 a day and A$2,000 a week; the cashier page repeats only the weekly cap. For withdrawals the cashier page lists Visa, MasterCard or AmEx card, Bitcoin and bank wire (11 October 2026).
The minimum sum for withdrawing is A$100. Requests are processed within 2–7 business days; card payouts then arrive in 7 to 10 business days and bank wires in 5 to 7 (cashier page). The FAQ puts the whole route at 8–20 business days. The cashier gives no time for Bitcoin, so we cannot say which method is quickest.
Before the first withdrawal the account must be verified: the casino confirms your details by phone and asks for ID, a copy of each card used and proof of address issued within 3 months; approval of documents takes 3 to 4 business days, and a verification deposit with your withdrawal method is required (terms, clauses 20.4, 20.13, 20.15, read 11 October 2026).
Customer support
Rich Palms lists these support channels:
- A FAQ page;
- Live chat; the FAQ says the support team “works 24/7” (11 October 2026), and the About page describes a “Concierge Service” ready to help “any time of the day and night” (17 October 2026);
- Email, given on the About page; the site states no response time;
- Phone: the About page gave an Australian 1800 number on 17 October 2026, while the FAQ gave a US-format +1 855 number on 11 October 2026.
These are the casino’s statements; we did not test response times.
Before you deposit at Rich Palms
The terms quoted in this review sit inside a wider set of pages. Withdrawal times explains the three stages of a payout and why the pending period and verification take longest; PayID casinos and bank transfer cover the two routes most deposits and payouts take; casino bonuses explained gives the arithmetic behind any offer Rich Palms shows, and no-deposit bonuses the cash-out caps that apply to a free chip. If you are deciding between Rich Palms and another site, safe online casinos compares what each operator names and commits to, and minimum deposit casinos shows what a small first deposit actually buys.
Licence check
Not checked yet. Our check could not read the whole site, so we make no claim about a licence here.
Last attempt 22 Oct 2026.
